Using Roaming

  • Voice Calls
  • Video Calls
  • Roaming Text Messages
  • Manual Mobile Phone Set Up

Local calls within the roaming country

  • How to call : Dialing by the same number
  • Receiver's Phone Number : Calling through 123-456-7890
STEP1 : 123 Entering area code > STEP2 : 456 Entering phone number > STEP3 : 7890 Entering phone number > STEP4 : Call button

Calls to Korea and third countries within the roaming country

  • How to call : Dialing by the same number after pressing * button (How to press * button : Press and hold 0 button)
  • Receiver's mobile phone number : Calling through 010-1234-5678
STEP1 : + Press and hold (0) button > STEP2 : 82 Country code > STEP3 : 10 Skip (0) > STEP4 : 1234 - 5678 Entering phone number > STEP5 : Call button

Calls to other roaming customers during roaming

  • How to call : Dialing by the same number after pressing * button (How to press * button : Press and hold 0 button)
  • Calling through Seoul's 010-1234-5678
STEP1 : + Press and hold (0) button > STEP2 : 82 Country code > STEP3 : 10 Skip (0) > STEP4 : 1234 - 5678 Entering phone number > STEP5 : Call button

How to use the service

  • How to call : Dialing by the same number after pressing * button (How to press * button : Press and hold 0 button)
  • Calling through New York, USA's 123-456-7890
STEP1 : 123 Entering area code > STEP2 : 456 Entering phone number > STEP3 : 7890 Entering phone number > STEP4 : Call button

Sending SMS during roaming(* Sending text messages while roaming is same as sending text messages within the country.)

Case :While roaming > Korea /
While roaming > other roaming customers
How to send Write SMS/MMS > OK button > Without the country code ( ex . 010 - **** - **** ) > OK
Case :While roaming > in a visiting country /
While roaming > third country (Korea and countries other than the currently visiting country)
How to send Write message > Enter phone number (00345 + country code + phone number except 0) > OK

If your phone doesn't work during overseas roaming, try this!

STEP 1.  First, please turn your mobile phone off and back on.
STEP 2.  If it still doesn't work, please reset your mobile phone's network.
  • What is manual mode selection?
    This is a method of selecting a provider that you like by searching all available networks when your phone doesn't work during roaming.
  • Anycall : Menu Screen > Preferences > Call Settings > Network Settings > Manual Settings > Operator Choice > OK
  • Cyon : Menu Screen > Phone Settings > Telecommunication Environment > Search Network > Manual Selection
  • EVER : Menu Screen > Control Panel > Network Settings > Search Network > Manual Selection
  • SKY : Menu Screen > SKY Settings > Calling Mode > Search Network > Manual Selection
  • NOKIA : Menu Screen > Settings > Phone Settings > Phone > Search Network > Carrier Selection > Manual Selection
  • iPhone : Settings > Network Provider > Operator Choice
* Because network settings may be different depending on your mobile phone, please refer to the website of your phone's manufacturer.

STEP 3.  If your phone doesn't work after resetting the network, please contact the Roaming Troubleshooting Center. Roaming Center : +82-70-7998-0045